I'm trying to update radios via OTAP. Suddenly being faced with this error code: Error Code: [ Failed to switchover device, invalid Session Identifier. Thanks, Stuart. I've not seen those before. I'll do some research to see if this come up before at work. Are you using template mode accessed via the CPS or configuration mode accessed via Radio Management client? Was it working before? If yes, was anything changed when, or shortly before, it stopped working? We are using template mode and it was working fine before.
Nothing I'm aware of has been changed before it stopped working and I'm having this issue with most radios now, although not all. As I'm writing I discovered that running a 'read' job first then allows me to write successfully - not sure why!
I had a look and could not find any reference to the above error code. This must be something new, or unique to your setup. Hello Wayne, Please clarify what does error code mean? Br Slava. Hello Wayne, I have a new error code for you and Motorola. When I try to read out a radio with firmware version R I noticed that the only solutions is to recover the radios. A bit odd, frustrating and lot of work for couple of hundred radios, but the only solution I could find and really work.
KBcom telecom Michael Krul. Wayne Holmes Tuesday, September 11, This is the most common error code. I've covered this before, so have a look here. CPS error Error Subscribe to: Post Comments Atom.
Popular Posts. Where can I get the latest CPS?Forums New posts Search forums. Media New media Search media. Classifieds New listings. Log in. Search titles only. Search Advanced search…. New posts. Search forums. To anyone looking to acquire commercial radio programming software: Please do not make requests for copies of radio programming software which is sold or was sold by the manufacturer for any monetary value. All requests will be deleted and a forum infraction issued.
Making a request such as this is attempting to engage in software piracy and this forum cannot be involved or associated with this activity. The same goes for any private transaction via Private Message. Even if you attempt to engage in this activity in PM's we will still enforce the forum rules. Your PM's are not private and the administration has the right to read them if there's a hint to criminal activity. If you are having trouble legally obtaining software please state so.
We do not want any hurt feelings when your vague post is mistaken for a free request. It is YOUR responsibility to properly word your request. To obtain Motorola software see the Sticky in the Motorola forum. The various other vendors often permit their dealers to sell the software online i.
Please use Google or some other search engine to find a dealer that sells the software. Typically each series or individual radio requires its own software package. One package is for conventional programming and the other for trunked programming. The conventional package is more reasonable though is still several hundred dollars. The benefit is you do not need multiple versions for each radio unlike Motorola. This is a large and very visible forum. We cannot jeopardize the ability to provide the RadioReference services by allowing this activity to occur.
It was initially programmed by the shop with later programming performed about 6 months ago by one of the LE agencies authorized on the system.
Although I've been a ham for 30 years and am proficient in programming certain brands of commercial radios, neither I nor the company I work for have access to any M programming software, cables or keyloaders. We did nothing to the radio. Sorry, but I wanted to get all that out of the way to avoid unnecessary debate.With four RF bands and multi-mode system access, the APX knows no limits when it comes to interoperability.
With Wi-Fi access, the APX can quickly receive new codeplugs, firmware and software features in order to redeploy the radio fleet with ease as users keep talking without interruption. Intuitively designed with a familiar look and feel, the compact APX is always comfortable to use, from your grip to your holster. Off-the-shelf BT audio and data accessories are also supported.
When you move beyond your radio coverage limits, SmartConnect by Motorola Solutions maintains voice communications by automatically switching to broadband. Made for public safety, ViQi uses simple audio prompts and knows your terminology. Whether running a plate or changing channels, she helps you focus on the situation.
Choose the right level of services you need to streamline management and optimize performance of your APX two-way radios. These comfortable foam-tipped earplugs, work with surveillance kits and provide up to 28 dB hearing protection. This extreme noise kit includes 2 foam earplugs and is designed for use with surveillance kits in high noise environments. This replacement quick disconnect acoustic tube takes only seconds to install and is designed for use with surveillance kits. Designed for APX remote speaker microphones, this receive-only earpiece features a translucent tube and rubber eartip.
Receive-only earpiece with 3. This receive-only headset with 3. This neckband headset with Nexus connector requires the Nexus adapter. Receive-only hard hat headset with 3. Receive-only headband headset with 3. This receive-only neckband headset with 3. Receive and transmit audio with this Boomless Temple Transducer, designed to fit under helmets and other gear.
Simply mount your ring push-to-talk where you can easily access it and operate equipment while maintaining effortless communication. Receive and transmit audio with bone conduction technology with the Rugged Temple Transducer, ideal for tactical environments. With dual-microphone technology, this remote speaker microphone was designed for public safety professional. This inch radio strap is for use with carry cases and allows you to carry your radio cross-body.
These carry cases are available with fixed or swivel belt loops and are designed for APX Series Radios. Compact and lightweight, this APX Series Travel Charger is a simple plug-and-play solution that allows you to communicate while your radio is charging.
XE Remote Speaker Microphones provide loud and clear audio and withstand extreme environments. IMPRES 2-wire surveillance kit features adaptive audio and easy accessible microphone and push-to-talk combined. These receive-only surveillance kits provide discreet audio and are ideal for users that don't require transmitting. Available in black and beige. The Covert Pack-n-Go Kit includes mission critical wireless accessories. Conveniently organize and store your covert accessories with the carry case.
This Enhanced Covert Pack-n-Go Kit includes essential mission critical accessories for all your covert operations. This single wire earbud is cm long and connects to the wireless pods.
Because this earbud looks like a smartphone accessory, you can hide your radio in a pocket and communicate discreetly. This single-wire earbud is 29cm long and connects to the wireless pods.
Resembling a smartphone accessory, it allows you to communicate discreetly. In the face of massive destruction, New Jersey's Monmouth County turned to Motorola to unify and empower rescue and recovery responders with interoperable communications. Access the latest versions of the APX user guides and manuals on the documentation portal.
Unlimited Mobility. Uncompromising Performance.Seamless Interoperability. Flawless Performance. During a high-speed chase or lifesaving helicopter rescue, instant and uninterrupted communication is priority one. You need to speak above the blast of sirens, the blare of engines, the howl of weather and the rush of traffic.
You expect a reliable radio with crystal clear communication wherever the mission takes you. You depend upon every word being heard and every message being understood, even in heavy noise environments.
And you count on controls that are easy to locate and operate when situations get stressful. When every moment matters, your personnel must be able to communicate with one another - no matter which federal, state or local agencies are involved. As national security tightens and preparedness heightens, what is the right technology to achieve interoperability and mount a swift and effective joint response?
Now your agency can purchase one radio for instant multiband communication and streamline the expense of maintaining, installing and operating multiple mobile radios. Every APX radio is backward and forward compatible, designed to meet current P25 standards and future ready to support new technology and data applications.
That means you can achieve your interoperability objectives - whether upgrading an existing system or designing a new one - at your own pace. Racing to an emergency or repairing a power outage, every moment matters as you mount a response. The right control station can make all the difference in making sure communications are clear, continuous and coordinated - across multiple users, agencies and miles. The APX Consolette is the ideal complement to your dispatch console.
Plus, you can use it as an emergency backup station when infrastructure is off-line or for wireless access to different system types for increased interoperability between agencies. Project 25 Phase 2 technology delivers twice the voice capacity so you can add more users without adding more frequencies or infrastructure. And its multiband operation assures seamless interoperability - so you can talk with confidence from a squad car or desk station, a job site across town or an incident in the next county.
Interoperability On Demand APX operates in multiple bands and meets P25 public safety specifications for seamless multiagency collaboration. Motorola has reduced the amount of equipment service shops must install and maintain.
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The high-power trunion was completely redesigned for ease of installation, providing installation guides and rails, better engagement into the tray and enhanced handle grip.
This gives you the added confidence that your mobile will continue performing, even when exposed to water.Chromatix Please leave this field empty. Email First Name Last Name.
In addition to including all the changes required to support the new SR7. This feature not only supports the Enhanced Geo-select feature in SR7. Once defined, the geofences can be assigned specific actions to be performed on the radio when the radio enters or leaves them.
For example, you could define a geofence around an operational area and when a user enters the geofence, an action can be defined to steer the radio to a specific channel. Other actions include text messaging display, location reporting, change power level, audio announcement, send status or set backlight colour.
This feature is designed to help users ensure that they are using the appropriate batteries with their HazLoc-certified radios. The R15 firmware release introduces the ability for users to talk on a conventional channel through a DVRS onto a P25 Phase 2 trunking network whilst maintaining end-to-end encryption.
Motorola APX™ 7500 Multi-Band Mobile Radio
To achieve this, all radios in the system must be APX radios and all components including the DVR need the latest firmware installed. This feature allows portable users the ability to configure the active microphone Tx for each PTT source. The radio alias update feature allows the user to update the radio alias embedded in the radio codeplug based on the user currently logged in.
This new alias is then automatically updated in the unified call list of all radios on the same talkgroup. Lastly, the new R15 customer programming software CPS has added support for Windows 10 operating systems. Please note that some of the above enhancements and features do require additional options to be purchased. Please talk to your Motorola Solutions account manager for further details. Hazloc battery type detection This feature is designed to help users ensure that they are using the appropriate batteries with their HazLoc-certified radios.
Audio routing for self-contained breathing apparatus SCBA users This feature allows portable users the ability to configure the active microphone Tx for each PTT source. Radio alias update The radio alias update feature allows the user to update the radio alias embedded in the radio codeplug based on the user currently logged in. Windows 10 support Lastly, the new R15 customer programming software CPS has added support for Windows 10 operating systems.
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MaxTrac Mobile. Version R Storno CQMS. GX rus. Radio Utilities software. It's a program to monitor Motorola trunking activities. MDT Monitor So. Flash adapter for flashing the Gp Mt ver.The more you engage Motorola Solutions, the more you transfer the risk to us and achieve peace of mind with day-to-day management activities of your APX radios.
Advanced: Accelerate deployment and improve continuity to efficiently manage your radio fleet. Essential Services provide you with technical support to troubleshoot problems and hardware repair to properly restore device performance. State-of-the-art diagnostics equipment, repair tools and replacement parts helps ensure your radios are protected from normal wear and tear and back in operation within five days. Two-way shipping is included. All radios are returned to factory specifications and updated with the latest firmware.
Motorola Solutions service centers are certified to comply with ISO Motorola Solutions-experienced technologists are available 8x5, Monday — Friday, local time, to help isolate and resolve any issues you may have with your radios. These dedicated professionals effectively troubleshoot and resolve your issues within a four-hour time frame. While Motorola Solutions two-way radios are built for superior performance, accidents happen.
If additional device management services are needed, Motorola Solutions offers expanded coverage and support that includes: repairs for chemical, liquid and physical damage; three day repair turnaround time; two-hour window for help desk response and 8x5 technical support. For additional radio protection, we offer the following options: chemical, liquid, and physical damage; three day repair turnaround time; two-hour window for help desk response; 8x5 technical support and a battery refresh program.
Advanced Services provide radio management software to configure and manage your radio fleet in addition to providing secure storage for your radio management data. Motorola Solutions provides critical services to protect your investment and keep your APX two-way radio fleet up-to-date and organized.
Simplify radio programming with our Radio Management software. Easily track and view your entire radio fleet programming status along with the codeplug history for each device. To help isolate and resolve any issues you may have with your radios or Radio Management software, our experienced technologists are available 8x5, Monday — Friday, local time.
These dedicated professionals have access to documented and repeatable solutions and test environments to recreate your conditions to effectively troubleshoot and resolve your issues within a four-hour time frame.
To ensure all your APX two-way radio communication needs are met, Advanced Services can provide supplemental coverage to help you manage your radio fleet.
Option 1: Increase Radio Management Expertise Making sure your radios are fully operational is a high priority. Your technical staff can be trained side by side with our technical team during this process for valuable immersion training. We also provide you with Radio Management classroom training to help you and your team provision, program and maintain your radios more efficiently.